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Privacy Policy

SECTION 1 - GENERAL INFORMATION

This Privacy Policy contains information on the collection, use, storage, treatment and protection of the personal data of users and visitors to the tropicalialabdobrasil.com.br website, with the purpose of demonstrating absolute transparency on the subject and clarifying to all interested parties about the types of data that is collected, the reasons for the collection and how users can manage or delete their personal information.

This Privacy Policy applies to all users and visitors of the tropicalialabdobrasil.com.br website and integrates the General Terms and Conditions of Use of the ____ website, duly registered with the CNPJ under nº ___, located at _____ (full address), hereinafter referred to as Tropicália Lab do Brasil.

This document has been prepared in accordance with the General Law for the Protection of Personal Data (Law 13.709/18), the Marco Civil da Internet (Law 12.965/14) (and EU Regulation No. 2016/6790). Also, the document may be updated as a result of any regulatory update, which is why the user is invited to periodically consult this section.

SECTION 2 - HOW DO WE COLLECT USER AND VISITOR PERSONAL DATA?

User and visitor personal data are collected by the platform as follows:

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  • When the user creates an account/profile on the Tropicália Lab do Brasil platform: this data is the basic identification data, such as email, full name, city of residence and profession. From them, we can identify the user and the visitor, in addition to ensuring greater security and well-being to their needs. Users and visitors are aware that their profile on the platform will be accessible to all other users and visitors to the Tropicália Lab do Brasil platform.

  • When a user and visitor accesses pages on the Tropicália Lab do Brasil website: interaction and access information is collected by the company to ensure a better user and visitor experience. This data may deal with the keywords used in a search, the sharing of a specific document, comments, page views, profiles, the URL where the user and visitor come from, the browser they use and their access IPs, among others. others that can be stored and retained.

  • Through a third party: the Tropicália Lab do Brasil platform receives data from third parties, such as Wix, Google and Meta, when a user logs in with their profile from one of these sites. The use of this data is previously authorized by users with the third party in question.

SECTION 3 - WHAT PERSONAL DATA DO WE COLLECT ABOUT USERS AND VISITORS?

The personal data of the user and visitor collected are as follows:

  • Data for browsing optimization: access to pages, keywords used in the search, recommendations, comments, interaction with other profiles and users, profiles followed, IP address.

  • Data to complete transactions: data regarding payment and transactions, such as credit card number and other information about the card, in addition to payments made.

  • Newsletter: the e-mail registered by the visitor who chooses to subscribe to the Newsletter will be collected and stored until the user requests to unsubscribe.

  • Data related to contracts: upon formalization of the contract of purchase and sale or provision of services between the platform and the user and visitor, data related to contractual execution, including communications between the company and the user, may be collected and stored.

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SECTION 3 - FOR WHAT PURPOSES DO WE USE USER AND VISITOR PERSONAL DATA?

The user's and visitor's personal data collected and stored by the Tropicália Lab do Brasil platform aims to:

  • User and visitor well-being: improve the product and/or service offered, facilitate, expedite and fulfill the commitments established between the user and the company, improve users' experience and provide specific functionality depending on the user's basic characteristics.

  • Platform Improvements: Understanding how the user uses the services of the platform, to help with business and technical development.

  • Advertisements: Present personalized advertisements to the user based on the data provided.

  • Commercial: the data is used to personalize the content offered and to generate subsidy to the platform to improve the quality of the operation of the services.

  • User profile prediction: automated processing of personal data to assess usage on the platform.

  • Registration data: to allow user access to certain contents of the platform, exclusive to registered users

  • Contract data: provide the parties with legal certainty and facilitate the conclusion of the deal.

  • Others

The processing of personal data for purposes not provided for in this Privacy Policy will only occur upon prior communication to the user, so that the rights and obligations set forth herein remain applicable.

SECTION 4 - HOW LONG IS PERSONAL DATA STORED?

The user's and visitor's personal data are stored by the platform for the period necessary for the provision of the service or the fulfillment of the purposes set out in this document, in accordance with the provisions of item I of article 15 of Law 13,709/18.

The data can be removed or anonymized at the user's request, except in cases where the law offers other treatment.

Furthermore, the personal data of users can only be kept after the end of their treatment in the following cases provided for in article 16 of the aforementioned law:

I - compliance with a legal or regulatory obligation by the controller;

II - study by a research body, guaranteeing, whenever possible, the anonymization of personal data;

III - transfer to a third party, provided that the data processing requirements set forth in this Law are respected;

IV - exclusive use of the controller, its access by a third party being prohibited, and provided that the data is anonymized.

SECTION 5 - SECURITY OF STORED PERSONAL DATA

The platform undertakes to apply the technical and organizational measures capable of protecting personal data from unauthorized access and from situations of destruction, loss, alteration, communication or dissemination of such data.

Data relating to credit cards is encrypted using "secure socket layer" technology (SSL) which guarantees the transmission of data in a secure and confidential manner, so that the transmission of data between the server and the user takes place in an encrypted and encrypted.

The platform is not exempt from liability for the exclusive fault of a third party, as in the case of an attack by hackers or crackers, or the exclusive fault of the user, as in the case where he himself transfers his data to third parties. The website undertakes to notify the user in the event of any breach of security of their personal data.

The personal data stored are treated confidentially, within legal limits. However, we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 6 - DATA SHARING

The sharing of user data only occurs with data referring to publications made by the user himself, such actions are publicly shared with other users.

The user's profile data is publicly shared in search systems and within the platform, and the user is allowed to modify this configuration so that his profile does not appear in the search results of such tools.

SECTION 6 - WILL THE PERSONAL DATA STORED BE TRANSFERRED TO THIRD PARTIES?

Personal data can be shared  with the following legal entities: CNPJ 06.990.590/0001-23, 13.347.016/0001-17 and 14.644.419/0001-90 .  The indicated third parties receive the data to the extent necessary to allow them to perform the contracted services.

With respect to third-party service providers such as payment transaction processors, please note that each has its own privacy policy. Therefore, we recommend that you read their privacy policies to understand what personal information will be used by these providers.

Suppliers may be located or have facilities located in different countries. Under these conditions, the personal data transferred may be subject to the laws of the jurisdictions in which the service provider or its facilities are located.

By accessing our services and providing your information, you are consenting to the processing, transfer and storage of this information in other countries.

When you are redirected to a third party application or website, you will no longer be governed by this Privacy Policy or our Platform Terms of Service. We are not responsible for the privacy practices of other websites and we encourage you to read their privacy statements.

SECTION 07 - COOKIES OR NAVIGATION DATA

Cookies refer to text files sent by the platform to the user's and visitor's computer and which are stored there, with information related to navigation on the website. Such information is related to access data such as location and time of access and is stored by the user's and visitor's browser so that the platform's server can read them later in order to customize the services of the platform.

The user and visitor of the Tropicália Lab do Brasil platform acknowledges and accepts that a navigation data collection system can be used through the use of cookies.

The persistent cookie remains on the user's and visitor's hard drive after the browser is closed and will be used by the browser on subsequent visits to the website. Persistent cookies can be removed by following your browser's instructions. The session cookie is temporary and disappears after the browser is closed. You can reset your web browser to refuse all cookies, however some features of the platform may not function properly if the ability to accept cookies is disabled.

SECTION 8 - CONSENT

By using the services and providing personal information on the platform, the user is consenting to this Privacy Policy.

The user, when registering, expresses knowledge and can exercise his rights to cancel his registration, access and update his personal data and guarantees the veracity of the information made available by him.

The user has the right to withdraw his consent at any time, for which he must contact us at contato@tropicalialabdobrasil.com.br.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so it is recommended that the user and visitor review it frequently.

The changes and clarifications will take effect immediately after their publication on the platform. When changes are made, users will be notified. By using the service or providing personal information after any modifications, the user and visitor demonstrates their agreement with the new rules.

In the event of the merger or sale of the platform to another company, user data may be transferred to the new owners so that the services offered remain.

SECTION 10 - JURISDICTION FOR CONFLICT RESOLUTION

For the settlement of disputes arising from this instrument, Brazilian law will be fully applied.

Any disputes must be filed in the court of the district where the company's headquarters are located.

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